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Feedback from our previous clients
We just wanted to thank you for the outstanding service you provided for the sale of our house. Your efforts helped us sell our house for the best possible price and in a short period of time. We couldn’t have done it without your help!
One of the determining factors in selecting you as our agent was the fact that you include free staging services and professional photography. We did not realize the time and commitment required to stage a house. Your stager took the time and made the effort necessary and made the right recommendations to transform our lived-in home into a beautiful showpiece. The transformation was so incredible that we even reconsidered moving!
In addition to the complimentary staging services, you also provided the ultimate in outstanding customer service. You also took the time to coordinate all the services we required (i.e. painting, window washing and house cleaning services), and even personally helped us sweep the backyard deck before the photographer took pictures! The photographs and colour brochures were amazing!
Your customer service is truly exceptional. You always took the time to answer our questions and provide information and feedback to us. In addition, you always responded immediately (literally within minutes) when we called or emailed you. We are certain that we would not have received this outstanding level of customer service elsewhere.
Without reservation, we would definitely recommend you as realtors to our friends and family. Your knowledge, dedication and commitment to providing superior customer service goes well above and beyond what is required.
Don & Diana is the way to go!!!
Don and Diana, thank you for being the full package – being available, knowing the market, knowing the neighbourhood, knowing the potential buyer, maximizing staging so that prospective buyers can see the home for all that it can be, honest and open discussions, efficiency from start to finish, and most of all, for the passion that drives it all. It isn’t about the commission, it’s about optimizing the value of your home, which is what you deliver. When the time comes for my next sale, I will only be making one phone call.
Working with Don and Diana is a delight. They helped my husband and I sell and purchase homes in Toronto. Honest, knowledgeable and hardworking their insight allowed us to make smarter decisions. They always worked with us and understood exactly what we were looking for. During the selling and purchasing process their advice was financially beneficial.
Don & Diana are excellent with their clients , they are supportive and very knowledgeable.
Don and Diana were fantastic real estate agents. They were absolutely accommodating to all of our requests. Were very insightful without being overly intrusive. Do yourself a favor and listen to whatever these two have to say. They knew exactly what we wanted and needed even before we did. They were never pushy and it never felt like they were trying to make a quick sale with us. We absolutely love our new house and thank Don and Diana for their skill and patience in helping us find it. I would recommend them to anyone without any reservations.
Thank you for the excellent, diligent, timely and professional service that you provided. We are very impressed with your
skills, knowledge and approach. It was a pleasure working with you…you have provided stellar service.
Don & Diana always maintain a very professional approach to Real Estate and place the needs and goals of their clients as their highest priority. Don & Diana demonstrate a sincere dedication to providing the appropriate research that will help their clients make well informed decisions about one of the largest acquisitions most clients ever make.
Don & Diana are also very energetic and personable, Their enthusiasm and passion is evident and quite often contagious. As a colleague it’s a pleasure working with them and I am certain their clients would repeat the same sentiment.
Don & Diana are hard working, energetic and customer focused. They strive to provide the best advice for their clients and insists on putting their interests first.
What I like about Don & Diana is their ability to get things done on a timely basis. They offer great ideas and are really helpful. I wouldn’t hesitate recommending their services to anyone. Exceptional all around.
Don & Diana guided us through the entire process from loan prequalification to searching for houses to making the offer and closing the deal.. This is our third purchase of property and never had we had such a pleasurable experience. Don & Diana are personable and wonderful to work with. We never could have gotten our dream home without them. We are very pleased with Don & Diana and we will recommend them to everyone we know.
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ReMax Impact Realty Brokerage
1413 King Street East, ON L1E 2J6
905-706-8137 & 905-409-4264
DON@DONandDIANA.ca & DIANA@DONandDIANA.ca